Shipping & Returns

At Alosta, we strive to provide a seamless shopping experience for our valued customers. To ensure your satisfaction, we have implemented a comprehensive shipping and return policy. Please read the following information carefully before making a purchase.

Shipping

We offer fast and reliable shipping options to deliver your leather wallets to your doorstep. Our shipping rates are calculated based on the weight and destination of your order. You can expect your package to arrive within the estimated delivery time provided at checkout.

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the progress of your shipment and ensure its safe and timely arrival.

Please note that any customs duties or taxes imposed by your country's customs office are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Returns

We understand that sometimes a product may not meet your expectations. If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

To be eligible for a return, your leather wallet must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact our customer support team within 30 days of receiving your order to initiate the return process.

Once your return is approved, you will be provided with a return shipping label. Please securely package the item and affix the label to the package. Drop off the package at your nearest post office or shipping center. Once we receive the returned item, we will inspect it and process your refund.

Please note that shipping costs are non-refundable, and you will be responsible for the return shipping fees unless the return is due to a defect or error on our part.

Exchanges

If you wish to exchange your leather wallet for a different style or color, please contact our customer support team within 14 days of receiving your order. We will provide you with further instructions on how to proceed with the exchange.

Exchanged items will be shipped once the original item is received and inspected. Any price difference between the exchanged items will be charged or refunded accordingly.

Contact Us

If you have any further questions or concerns regarding our shipping and return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Alosta for your leather wallet needs. We appreciate your trust in our craftsmanship and look forward to serving you.